Refund policy

TERMS AND CONDITIONS


RETURNS:
All Sales Are Final

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange. 

We thank you for understanding this policy!

If you have a damaged or incorrect item, you must contact us at jneproducts@gmail.com with a picture of the item within 7 days of receiving your order.

Damaged/defective shirts

If you get your item and it is damaged/or defective, you must send us an email within 7 days of receiving your shirt for another shirt to be sent in place of it.

CANCELLING ORDERS

Once an order has been placed we cannot cancel an order. Please double check your size and address prior to placing order.

I FORGOT TO USE MY DISCOUNT CODE

Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code. 

Only ONE discount code may be applied per order.






You can always contact us for any return question at jneproducts@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.